Our Vision

Be the best hometown department store for the family, for the home, for generations.

Our Mission

Offer inspiring style at a great value, tailored to today's modern family, providing an exceptional customer experience in every community we serve.

Our Heritage

In 1854, the first store in the Bon-Ton family of department stores opened. A family composed of seven of the longest-lived nameplates in retail, each with its own storied past, coming together over the past 160 years. Through it all, our associates have been the bed-rock upon which all our success has been built. Each generation has been adapted and found new ways to serve and engage our customers with great service and merchandise.

Today, we have over 24,000 associates, over 200 stores, 5 distribution centers and one state of the art fulfillment center. We serve vibrant communities from the Atlantic states and New England, to the Great Lakes region, and across the Great Plains to the Rocky Mountains. Over a half-a-million people visit our stores and websites every day.

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Our Values

At The Bon-Ton Stores, we like to say we're large enough to put you on an exciting career path, yet small enough to recognize your skills and talent along the way. That's because we believe a career in retail is a journey. And we're the perfect fit to help you explore the opportunities that excite you most.

We're proud of our rich history in the American retail experience. For over 160 years, our customers have trusted us to share the latest fashion trends and newest home décor–all at a great value. Each day, you'll find a customer-focused approach at the heart of what we do. In fact, practicing the core values listed below are essential to driving the growth of our business–and your career. We succeed when you are engaged and love what you're doing. In the spirit of our rich history as an anchor in the communities where we do business, we offer associates meaningful opportunities to connect with these communities through charity, localized marketing and fun special events. Giving back to our communities is part of who we are.

So whether you're a seasoned professional, or your career is just taking off, join us at The Bon-Ton Stores where inspiring customers with fashion, style and value is our commitment and our passion.


We hold ourselves accountable for driving results and good stewardship of our Company. We are committed to excellence and exceeding the customer's expectations. We work with integrity. We walk the talk.


We are proud of our heritage, but we seek new ideas and embrace change needed to drive future growth. We learn from the past, but we focus on what we can make better tomorrow.


We care about our customers and give them exceptional service that is always friendly and welcoming. We care about our associates' well-being, and are invested in their success. We give back to the communities we serve.


Every product and every customer experience should express our brands' approach to fashion – current, tasteful, unique, and inspired – to connect with our customer's lifestyle. Our style is her style.


We focus on continuous improvement in each of our areas. We challenge ourselves to deliver exceptional customer experiences in every interaction and find solutions to make them even better.


We are one team, working together for a common goal. We are open and transparent in how we communicate. Our diversity makes us stronger.


We are excited about re-energizing our business. We approach all our challenges with energy and drive. We love what we do.

Our Community Involvement

At The Bon-Ton Stores, we care about our neighbors. Our local communities are like family to us, and we believe that our family approach to business should extend beyond our four walls. We are committed to supporting our communities, and we are proud of what our family has accomplished. Here are some of the ways we give back:

United Way's misison is to improve lives.

We believe that supporting the United Way campaign is one of the best ways to truly make a difference. Our associates can designate their contribution to the local United Way organization of their choice, reaching every town and city in our markets. United Way's mission is to improves lives by mobilizing the caring power of communities around the world to advance the common good. To learn more, visit unitedway.org

Matching Gift Program

We are proud to see our team members making charitable contributions of any sort. Bon-Ton’s Matching Gift Program provides a matching donation to the associate’s charitable contribution of choice; further supporting the communities in which we work, live and do business.

BRAVO (Bon-Ton Retail Associates Volunteer Outreach)

We are pleased to encourage and facilitate the ideal of service in our communities, and support associate volunteerism on a personal and store level. BRAVO encourage community service at Bon-Ton in a way that strengthens our corporate culture, our ability to grow as a business, and fosters an “Esprit de Corps” among our associates in markets we serve.

Community Day

Community Day is a fund-raising event for all 501c3 nonprofit and school organizations. It’s designed to provide local nonprofit organizations with a fun and easy way to raise money for their organizations. Since 1999, Bon-Ton has raised over $63 million for schools and nonprofit organizations through Community Day events.

Charge Against Breast Cancer

Since 1998 The Bon-Ton Stores has raised over $3.4 million for breast cancer research at The Breast Cancer Research Foundation, The Medical College of Wisconsin, Lynn Sage Research Foundation, The Masonic Cancer Center, University of Minnesota, and the Holden Comprehensive Cancer Center at the University of Iowa. We are proud to support a cause, and we believe that this research is saving lives. Together, we’ll find a cure.

Goodwill Sale

Each spring and fall, our customers are encouraged to donate gently used clothing, and in return, earn a savings coupon for each item donated. With the profits generated from these donations, Goodwill Industries® can provide training for individual in our communities who might otherwise have difficulty finding work.

Green Initiative

At Bon-Ton, we take our commitment to social responsibility seriously. We are dedicated to identifying and supporting a wide range of environmentally sustainable practices. We are constantly updating our standards to benefit our employees, customers, communities and environment. In 2011 we recycled 8,360 tons of cardboard, 930 tons of plastic hangers, 831 tons of plastic film, 143 tons of scrap metal and 648 tons of wooden pallets within our distribution centers. In addition, we recycled 73,866 lbs of lamps, 23,045 lbs of ballasts and 1,359 lbs of electronic waste, allowing us to get recognition through our partnership with Greenstart Recycling (now a part of Waste Management).


The Bon-Ton’s success is the direct result of the efforts, dedication and contributions of our associates. We are committed to building a culture and environment that reflects the communities we operate in. We serve a diverse array of customers and our associates mirror the diversity of these communities. The more diverse our family of associates is, the greater our ability to serve our customers.

To support our company initiatives we must build and promote an environment that supports inclusion and diversity. Diversity describes the many differences in people in the world around us. Inclusion is the acceptance of those differences and appreciation for the value that others add to our world. These differences can be defined by race, color, gender, gender identity, gender expression, nationality, sexual orientation, physical abilities, age or religious, cultural or political belief. By understanding our diversity we begin to practice inclusion, realizing that differing backgrounds give way to differing ideas and opinions that, in the end, bring out the best in all of us.

How do we do this?

The Bon-Ton views workplace diversity as an organizational strategy that focuses on our greatest assets, our associates and customers. Talent management, succession planning, associate development, communication, and customer advocacy are all integral parts of this strategy. Reaping the benefits of a diverse workforce entails not only recognizing our differences but setting aside outdated notions, but understanding that when we respect individuals for who they are, we foster a culture of inclusion and creativity that leads to improved productivity and mutual success.

The Bon-Ton is committed to establishing a culture of diversity as a business principal. Diversity is not about getting most people to fit into the culture, but about developing the culture around the diversity that exists. How associates think and how their opinions impact their ability to get along with, influence, and work with those around them is what matters.

Join the Bon-Ton Family and you will see how committed we are to serving the communities we operate and embrace diversity as one of its valuable assets.

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Our Benefits

When you dedicate your time, effort and skills to The Bon-Ton Stores, we want to give back to you. Whether you are a full-time, hourly associate, a salaried professional, or part time associate, our benefits package will help you create a balanced, well-rounded life.

All Associates

  • Associate Discount
  • Holiday Pay
  • Professional Development
  • Volunteer Opportunities

Full-Time Associates

  • Medical
  • Dental
  • Vision
  • Prescription Drug Plan
  • Health Savings Account (HSA) with High Deductible Plan Enrollment
  • Flexible Spending Accounts
  • Long Term Disability
  • Company Paid Life Insurance
  • Supplemental Life Insurance
  • Group Legal
  • Additional Voluntary Benefits
  • Auto and Home Insurance Program
  • 401(k)
  • Paid Time Off
  • Employee Assistance Program
  • Travel Accident Insurance

Part-Time Associates

  • Dental
  • Vision
  • Life Insurance
  • 401(k)
  • Paid Time Off

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